Warranty Policy
| Warranty Coverage |
|---|
| We stand behind the quality of our products. For our Deluxe Collection, Dreamscape Collection, Duality Collection, and Moments Collection, we offer a warranty against insulation issues, including rust, moisture, and insulation failure. This warranty is valid for 90 days from the date of purchase. |
| Conditions for Warranty |
| The product must not show any signs of damage, such as dents or scratches. |
| To process a warranty claim, you must provide a screenshot of your order number. If the item was purchased in person, a receipt must be presented as proof of transaction. |
| Reporting Damage |
| If you receive a damaged item, such as dents, you must report this within 7 days of delivery. Failure to report any damage within this timeframe may result in the denial of your claim. |
| Contact Us |
| For any warranty claims or issues, please contact us at info@tempzero.com.au as soon as possible, and we will assist you in resolving your concerns promptly. Thank you for choosing our products! |